• Shake Shack Danny Meyer has high criteria for new appointments: Even if it is very capable, the lack of hospitality skills such as integrity and work ethics still cost them the job.

As the old Shack Shack founder 510, Danny Mayer Help hires thousands of the best burgers and milk creators. However, he examines talent more than you expect.

Even if someone is able to a lot, they may not be cut in one of Mair restaurants if he lacks what Mayer calls “hospitality” or headquarters.

“I really don’t give what your intelligence is,” tell Mayer luck‘s Jason del Rery in Qualtrics X4 feature.

“What is the most intelligence in the first place is one’s ability to learn. What is the main headquarters, is the degree where someone is happier when he provides happiness for another person.”

The 6 best emotional skills will make you a tenant, according to Mair

Mayer, who spent 40 years in restaurants and currently working as an executive head of Union Square Guest GroupHe added that there are six green flags looking for them above all:

• integrity
• optimism
• Intellectual curiosity
• Work ethics
• sympathy
• self conscious

He said that having these skills will not only help the employee in the recruitment process, but also prepare them to climb the ladder faster with the position “Learn everything”.

While Mair’s skills list may seem as a clear goal for any ambitious business leader, The restaurant industry has long struggled To find and keep upper talents. In addition, Gen Z does not make it easier Questions about their work ethics It remains.

They will be good to remember that the situation is often more important than skills. Amazon CEO, Andy Jaci It has gone to say that the situation could be the real position or coercion at work-and contributes to being “embarrassing” the success of the individual, especially early in your career.

“I think people will be surprised how people are unacceptable to great positions,” he said. “I think he is making a big difference,” Jassi said in an interview with LinkedIn Ryan Roslansky.

Other hospitality leaders also shared similar feelings that surface skills will not always cut them. Chris KimbesinskiCEO of McDonald’s, He wrote last year While characteristics such as experience, experience and professional competence are important, showing the company’s values ​​and culture – especially in difficult situations – may be greater.

He said: “I want to see real examples of a leader who lives our values: service, inclusion, integrity, society, and the family.”

Hospitality skills may exceed a university degree

Mayer is very serious about the importance of hospitality skills in any successful work that he said that the passion for work is more important than a Candidate College Certificate.

Last year, Mayer said this graduates You should consider controlling their college in favor of what they really want to do.

He said: “I have learned a lot; there is no doubt about it, and no one can take it away from you. But there may be something else inside you who really wants to express himself.”

This 67 -year -old knows this works because he did it himself. After graduating from Trainte College with a degree in political science, he went to the Faculty of Law. Instead, listen to his intestine and learn to become “boss” – and grown Shook From the Temporary Hot Dog Dog Park to Manhattan to a 3.8 billion dollar series today.

He said: “While making great choices, although it may be tempting to do the thing that others expect to do, I challenge you to listen carefully to your bumps, follow your passion and heart, and follow what you really love.”

This story was originally shown on Fortune.com

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2025-04-01 15:23:00