Millions of Social Security recipients got erroneous messages that their payments stopped as computer systems keep glitching


- Computer systems that are already social security They suffer more than usual, according to reports. One of the breakdowns recently resulted in the agency sending a wrong message to millions of recipients who said that their payments were over, which created panic. This is crucial that leaves information technology staff amid discounts on sharp salary lists.
Social Security Management technology has already been more clear than usual, The sources told CNN.
One example is last week The interruption of the Messa GateAllowing social security to manage their benefits online. Other cloud and internal systems were also affected.
This came at a time when the Ministry of Governmental Efficiency in Elon Musk reduced salary balls throughout the federal government. As a result, information technology employees who keep critical systems are shrinking and less able to repair problems. Meanwhile, SSA directs more people online as employees and phone service are cut.
In addition to Huge discounts for employees More requirements for SSA systems, the agency also modernizes technology as DOGE seeks to perform suspected fraud.
It seems that many electrical power outages are caused by new DOGE defrauding programs that have not been widely tested to see if it can carry a large number of users, I told the sources Washington Post.
In one case, many beneficiaries of 7.4 million received from the SSA supplementary security income, which is separate from the advantages of retirees, has received a wrong message recently that they “do not receive payments”, mail He said.
The report added that the messages sparked panic, although the beneficiaries later confirmed that the monthly payments still appear in their bank accounts. A separate imbalance forced employees to cancel the appointments because the new disability claims cannot be entered into the system.
CNN, who previously reported the payment message, said that some of the beneficiaries, who are the elderly, were American and disabled people, who were also unable to reach their online accounts.
“These are the risks,” SSA employee told CNN. “Check employees who have institutional knowledge, and when something happens, you cannot recover, or it takes longer to restore it. The inclusion is that the American people get deteriorating services on the technological side because people suffer from a lack of consideration.”
SSA did not immediately respond to a request for comment, but he was told mail The officials “achieve activity in the radical cause” of the disturbances, which amounted to about 20 minutes except for the wrong payment message.
The repeated system’s frequent interruption sparked increasingly anxious that decreasing ISIs along with DOGE updates and access to the main technical infrastructure can lead to actual disturbance in payments.
While President Donald Trump confirmed that he will not touch the benefits, Dog’s critics said his changes are part of “Backdooor” effort to reduce payments And the intestine of the agency.
Wireless I mentioned Recently, Dog is a team to deport computer systems in SSA from the old Cobol programming language within months.
One of the Baltimore employees is his headquarters and works on payment systems He said mail Last month, nearly a quarter of his team went or will disappear soon due to resignations and retirement. Those who enjoy the skills of upper software leaves SSA for high -fee jobs in the private sector.
As a result, you are likely to miss many software updates and updates that were supposed to be completed Experts who repair the defects that can stop payments are now coming outThe report said.
“This must be cleaned on the basis of each case separatemail. “We will have fallen situations, and they will not be able to repair. People can be out of benefits for several months.”
This story was originally shown on Fortune.com
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2025-04-07 20:32:00